Booked

Booked is a full-featured booking and appointment system for Craft CMS 5.

Booking & Scheduling

• Multi-step booking wizard with real-time availability
• Services with custom duration, pricing, and optional extras/add-ons
• Employee management with individual schedules and service assignments
• Multi-location support with timezone awareness
• Event bookings with capacity management
• Waitlist with automatic notification when slots open
• Blackout dates to block off unavailable periods
• Soft locking prevents double-bookings during checkout

Payments

• Craft Commerce integration with cart and order workflow
• Configurable refund policies (tiered by cancellation timing)
• Per-service pricing and service extras pricing

Notifications

• Email confirmations, reminders, and cancellation notices
• SMS notifications via Twilio
• Webhooks
• ICS calendar invite attachments

Calendar Sync

• Google Calendar and Microsoft Outlook two-way sync
• Auto-create Zoom, Google Meet, or Teams meetings per booking

Security & Anti-Spam

• CAPTCHA support (reCAPTCHA v3, hCaptcha, Cloudflare Turnstile)
• Rate limiting per email and IP address
• Honeypot field and minimum submission time

Control Panel

• Dashboard with today's bookings and upcoming reservations
• Reports with revenue and utilization data
• CSV exports for reservations, schedules, and services
• Staff-scoped views — managers only see their team's bookings
• Granular permissions (manage services, employees, locations, bookings, reports, calendars, webhooks)

Developer-Friendly

• Full GraphQL API (queries and mutations)
• Extensible event system (before/after hooks for availability, booking, cancellation)
• Element types with custom element queries
• Console commands for diagnostics, testing, and maintenance

Multi-Language

• 8 translations included: English, German, Spanish, French, Italian, Japanese, Dutch, Portuguese
• Multi-site with element propagation support