Booked

Booked is a full-featured booking and appointment system for Craft CMS 5.

Booking & Scheduling

• Framework-free, CSP-safe booking wizard with real-time availability — zero front-end dependencies
• Single-option steps are auto-selected and skipped, so a one-service/one-staff setup opens straight on the calendar
• Services with custom duration, pricing, and optional extras/add-ons
• Multi-day services — fixed-length stays or guest-chosen lengths between a min and max
• Employee management with individual schedules and service assignments
• Managed employees — staff can oversee multiple employees without each needing a Craft account
• Multi-location support with timezone awareness
• Event bookings with capacity management
• Waitlist with automatic notification when slots open
• Blackout dates to block off unavailable periods
• Soft locking prevents double-bookings during checkout

Payments

• Direct Stripe payments — take paid bookings with no Craft Commerce required
• Craft Commerce integration with cart and order workflow
• Settings → Payments control panel: choose the mode (None / Direct / Commerce), Stripe keys, currency, pending-payment timeout, and webhook endpoint
• Full and partial, policy-aware refunds issued from the booking screen — with a payment status panel and Stripe dashboard deep link
• Refunds issued directly in Stripe sync back to Booked automatically
• Configurable refund policies (tiered by cancellation timing)
• Per-service pricing and service extras pricing
• Signature-verified webhooks as the source of truth, with reconciliation for missed events

Notifications

• Email confirmations, reminders, and cancellation notices
• SMS notifications via Twilio
• Webhooks
• ICS calendar invite attachments

Calendar Sync

• Google Calendar and Microsoft Outlook two-way sync
• Auto-create Zoom, Google Meet, or Teams meetings per booking

Security & Anti-Spam

• CAPTCHA support (reCAPTCHA v3, hCaptcha, Cloudflare Turnstile)
• Rate limiting per email and IP address
• Honeypot field and minimum submission time

Control Panel

• Dashboard with today's bookings and upcoming reservations
• Payments-aware reports — revenue reflects actually-captured amounts net of refunds
• CSV exports for reservations, schedules, and services — including gateway, payment-status, and refunded columns
• Staff-scoped views — managers only see their team's bookings
• Granular permissions (manage services, employees, locations, bookings, refunds, reports, calendars, webhooks)

Developer-Friendly

• Full GraphQL API (queries and mutations)
• Documented, versioned REST API (/booked/api/v1) for fully custom front-ends
• Extensible event system (before/after hooks for availability, booking, cancellation)
• Element types with custom element queries
• Console commands for diagnostics, testing, and maintenance — including direct-payment configuration checks (booked/doctor) and Stripe reconciliation (booked/payments/reconcile)

Multi-Language

• 8 translations included: English, German, Spanish, French, Italian, Japanese, Dutch, Portuguese
• Multi-site with element propagation support