Facebook Chat Messenger plugin has gone away.

On May 9, 2024, Facebook has discontinued its Chat Plugin and you will no longer be able to access any of the functionality of the Chat Plugin.

https://www.facebook.com/business/help/1524587524402327/

https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin

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Let people start a conversation on your website and continue in Messenger. Allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.

This plugin allows you to interact with your customers using Messenger by integrating it on your Craft website.

To see and reply to those messages, simply use the same messaging tools you use for your Facebook messaging, on desktop at facebook.com, Facebook Page Manager App (available on iOS and Android), or by adding your page account to Messenger.

Messenger Customer Chat