This plugin can work either as a dashboard widget on your clients website, or you can post to it from a frontend form on your own website.
You will need your Zendesk api key, user account, and api url to be entered. This has been built for the Zendesk V2 API. The rest of the settings are optional. You can give the widget a custom name e.g. Ask A Digital. You can also add a url where tickets can be viewed so that requesters can click through upon successfully submission of a ticket to view it straight away.
A config.php file is included with an example of 2 custom fields we have set up for our integration of Zendesk. Move this file to the main config folder within Craft and rename the file to zendesk.php if you wish to include your own custom fields to be posted from the dashboard widget.